How do I spot a suspicious vehicle?

Use this list as part of your risk assessment before approving a rental:

Vehicle Identification

• Temporary "paper" number plate instead of a permanent metal plate
  Especially suspicious if poorly printed, taped on, or shows signs of tampering.
• No license plate at all or plate looks fake or altered.
• Mismatch between plate and license disk (check that the number plate matches the disc in the windscreen).
• No license disk or expired/forged disk displayed.
• No visible VIN (Vehicle Identification Number) or a VIN that doesn’t match documents provided.
• Use Veri-Rent's license plate verification feature when you process the rental contract

Vehicle Appearance

• Unbranded or "too clean" panel van or bakkie (common in theft cases).
• Obscured or tinted windows, especially in the back/ cargo area.
• Out-of-province or foreign plates with no reasonable explanation.
• Signs of tampering (loose panels, missing badges, scratched-off VIN stickers).
• Heavy or odd modifications (like hidden compartments or unusual cargo mounts).

Driver Behavior and Documents

• Driver is unable to produce a valid driver’s license or ID.
• License looks suspicious (laminated paper, mismatched photo, no hologram).
  See our tips on how to spot a fake Driver's License Card
• Refuses to let you photocopy or photograph ID and license.
• Offers cash payment only, especially for high-value items.
• Seems overly rushed or nervous, avoids questions about use of the equipment.
• No proof of address or business registration, or provides vague references.

Pro Tips

• With Veri-Rent's contract management system you can always photograph the vehicle, number plate, and driver (with consent) before releasing the rental product(s).
• Veri-Rent also accommodates keeping a photo of the driver’s license and ID.
• Trust your gut: If something feels off, pause the transaction and verify.
   

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